Hoje eu estou aqui para fazer uma reclamação! Um protesto!
Há alguns dias atrás eu comprei um livro na Americanas.com e para minha surpresa, o livro veio com um grave defeito: ESTAVA FALTANDO DOIS CAPÍTULOS INTEIROS NO LIVRO!!!!
o problema não foi este, o problema foi na hora de trocar!
Só o que eu gastei de interurbano para conseguir falar com a central de serviços deles, daria para comprar outro livro!!
É um absurdo o desrespeito desse tipo de empresa que não fornece um 0800 e ainda faz a gente ficar um tempão esperando para conseguir ser atendido!!
Pô, eles não conhecem as leis???
Bom, agora estou com um livro novo aqui! O duro vai ser ler ele todo de novo para me certificar que não tem defeitos!
Mas e se tiver? vou ter que gastar outra boa quantia em dinheiro para poder falar com eles e trocar???
Aff
4 comentários:
Como assim faltando dois capítulos?????
Que coisa, hein!!!!
A editora tem que ser acionada tb!
E qto aos call centers............ é impossivel dialogo com eles!!!
Odeio qq tipo de SAC!!!!
Bjs
Como assim faltando dois capítulos????? [2]
Fiquei assustada; um livro que vem faltando dois capítulos!
Uma puta senhora sacanagem ficar gastando dinheiro para falar com a empresa ¬¬'
Espero que tenha resolvido MESMO o problema.
Beijos
=)
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